Frequently Asked Questions
Everything you need to know about our fresh threads and delivery.
How long will it take for my order to arrive?
Domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply reach out to our support team to initiate a return or exchange.
How should I wash my Cool Shirtz to ensure they last?
To keep your prints vibrant, we recommend washing inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the graphic.
Do you ship worldwide?
Yes, we ship to most countries globally! Shipping costs and delivery times are calculated at checkout based on your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How can I track my package?
Once your order is dispatched, you will receive an email with a tracking number and a link to follow your journey from our warehouse to your door.